Customer Issue: Jerry couldn’t close his garage door which was uneven.
Our Solution: Our check confirmed there was a snapped cable. We replaced it with а new one, matching the torsion spring of the door.
Customer Issue: Without the torsion spring’s tension, the opener couldn’t lift the door and it remained stuck.
Our Solution: We removed and disposed of the broken pieces and installed a new torsion spring with the right length, diameter and lift.
Genie Opener Installation
Customer Issue: Our customer wanted such a screw-drive garage door opener.
Our Solution: We helped Terry choose a Genie TriloG Pro Series 4064 screw drive opener. Then we installed it, adjusted the travel limits and force and programmed the controls.