Got questions? See our FAQ for the answers!
If you have questions about your garage door, you should see our answers to FAQ below! Learn all you need to know from our collection of helpful answers! Scroll here for more!
We heard a loud bang and the door does not work now. What could be wrong?
More often than not, it could be caused by a broken garage door spring. Do not attempt to fix this by yourself, as it is dangerous. Get professional help right away to have the problem taken care of.
Can I just replace the sections of my garage door and keep the old springs and track?
Our professional technicians recommend using the specified track and springs for garage doors. Every garage door installation should be done according to the best practices, and these include using only specified supplies that come with the door to avoid problems that could result to bodily and property damage.
What can I expect from a garage door maintenance service?
Annual garage door maintenance performed by our specialists involves adjustment of springs, lock, leveling, eye beam, and other parts. It also includes lubrication of tracks, roller and other hardware and adjustment of the opener’s chain, travel and force. The door is also checked for over-all safety.
How often should I have my garage door maintained?
Annual preventive maintenance is recommended, but routine checking is necessary to ensure that all parts are safely and smoothly working. Monthly visual inspection is required to check all parts, but regular maintenance involves lubrication and adjustment of parts. Just make sure to have all these performed and you can be sure that your door is safe to use at all times.